Get to know us
My experience working for the NHS for 25+years gave me an insight of the poor quality of care being given in my community. I opened Cherry Blossom Community Care in 2019 wanting to make a difference and restore the faith in the caring sector. I understand how important it is for every vulnerable adult living in their own home to receive good quality of care and that's exactly what I want to deliver. We offer support to all service users so they can remain independent in their own home such as assisting with every day tasks or rehabilitation to help them get back on their feet. We set up a unique care plan tailored to the needs of each individual and set goals to encourage independence.
" Sometimes it only takes one act of kindness and caring to change a persons life "
Our mission
To deliver and provide safe, effective, responsive, caring, well-lead person-centered care to people aged from 18+. To encourage independence and support each individual care package to enable vulnerable adults to live in their own home. Ensuring the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each individuals right to independence, dignity, privacy and the rights to make choices. To ensure each individual needs and values are respected in matters of religion, race, culture and ethnic origin, sexuality and sexual orientation, political affiliation, disabilities and impairments. To involve service users and carers in the provision, management and development services, which will be monitored regularly as part of the quality framework ensuring that the service is run in the best interests of our service users. To reenable service users to maintain social integration within the local community to avoid social isolation and improve the service user's serge of health and well-being.
We are a friendly, safe, warm and committed service who's code is to empower individuals with independence, choice, rights and inclusion.
Meet the team
Claire Neaves
Registered Manager
Claire has 25+ years NHS Service working with the Adult Integrated Community Services in Croydon. Claire has a degree in Business & Administration and Level 5 Diploma in Health & Social Care
Samantha has more than 8 years care experience working as a carer and 5 years as a Health Care Assistant for the NHS in the Community. Sam joined the team in September 2022. She is great at communicating and caring for others
Toni has been with us since November 2023, she had no previous experience of working in care, since joining us she has completed her training and full set of competencies. Toni has the skills to support individuals with all aspects of daily living.
Racheal joint the team in June 2024 and has completed all of her training. Although she had no experience of working in care she is a great team player and can deliver a great service of care to all.
Samantha Bolckow
Care Co-ordinator
Toni
Carer
Racheal
Carer
All of our staff complete a fully comprehensive induction training course. Staff are also encouraged to further their education and are given the opportunity to complete NVQ's relating to Health & Social Care
Types of training include
Safeguarding Adults and Children
Infection Control
Health and Safety Awareness
Food Hygiene
Lone Working
Pressure Area Care
Continence Care
Information Governance (GDPR)
Duty of Candour
Care Certificate - Skills for Care
Personal Protective Equipment (PPE)
How do we know our staff are competent?
Competency Checks
All our staff receive competency training, once staff have completed the induction course they are accompanied by a senior member of the team on their first visits, new staff will shadow the senior member and only once they feel confident and the competency has been approved then they will see service users on their own. If further training is required staff will complete or repeat training.
SPOT Checks
To ensure our service users continue to receive high quality care and support we complete monthly staff spot checks. Staff are not made aware of the date or time but our service users will be asked permission before a spot check is completed. The spot check is also used to form part of our staff members appraisal and 1-1. If we identify more training or supervision is required we ensure our staff receive the necessary support and training.
