Service Provision

At Cherry Blossom Community Care, Service Provision is based on operational values and principles of care. We believe that for services to be effective they should be based on sound values and principles and an understanding of the fundamental and individual needs of our service users.

Our Service Values

Privacy

The right for service users to be left alone and free from intrusion or public attention relating to their affairs which is taken into account in the formulation of care plans, and will only be overridden in exceptional circumstances, and with the knowledge of the service user or their advocate.

Confidentiality

Service Users confidentiality is, wherever possible, maintained. On occasion if may be necessary for the benefit of the service user or others to share personal information with either other professionals or organisations. Where possible, service users are consulted, and their views taken into account.

Dignity

All service users, whatever their circumstances, have the right to be treated with dignity and respect.

Communication

Service Users will have the right to be heard and be fully informed on all aspects of their care. We ensure methods of communication are appropriate to the particular abilities and experiences of each service user and are tailored to each circumstance.

Independence

Service users are enabled to act independently, our services are aimed at maximising the service users capability for self-care and mobility.

Fulfilment

Every service user, whatever the circumstance, has the potential for development, and the right to hold personal objectives. Within the boundaries set by legalisation and professional social work ethics, service users are encouraged in achieving personal goals.

Choice

Services are designed to be flexible and accessible, promoting ordinary lifestyles and based upon service users own choices. Individual choice is promoted within the limits imposed by service constraints.

Responsibilities

Service Users are expected to accept appropriate responsibilities, taking into account their particular abilities and circumstances. These may include having due regard for others, for property or for participation in care plans.